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Email is the fastest way to reach us. We reply on working days, usually the same day.
geral@filamentospro.pt
For orders, returns, questions about a part, or anything else.
Monday to Friday, 9am to 6pm (mainland Portugal time). Outside those hours, at weekends and on public holidays, we reply the next working day.
Filamentos Pro Unipessoal, Lda.
Rua Comandante Amorim, n.º 96 R/C Dto, 3700-423 Arrifana, Santa Maria da Feira, Portugal
VAT number and single commercial registry number (Portugal): 518831426
Capital social: 1.000 €
This is our registered address, for legal and invoicing purposes. Returns have their own address, which we send by email when you start the process — please don't send returns here without contacting us first.
If something goes wrong, talk to us first — it's almost always sorted by email. If you're still not satisfied, the Portuguese electronic Complaints Book and the European online dispute resolution platform are both available to you.